Santiago, Chile

Mail:
contacto@a3s.cl

Complaint Resolution Process

If you wish to file a complaint or appeal, your request will be processed according to the following steps:

Reception: Acknowledgment of receipt, initiating the process for handling complaints and appeals.

Validation and Decision: Once validated, an investigation, treatment, and resolution will be carried out. Within 5 business days, the final resolution will be communicated to the person submitting the complaint and/or appeal.